Contact Support
With offices across Australia and Internationally, contact PM Eleven support in the form below outlining issues your facing and we will reply to you as soon as possible. Take a look at the Problems we solve if there is a particular issue you would like to address.
Contact Info
Australia
Melbourne
Suite 1315, 401 Docklands Drive,
Docklands VIC 3008
melbourne@pmeleven.com
Perth
perth@pmeleven.com
Brisbane
brisbane@pmeleven.com
Chile
Santiago
chile@pmeleven.com
General Enquires:
Business Hours Support
Business hours is defined as:
- Business hours between 6:00am-6:00pm (either GMT+8 or GMT+10) on any business day, excluding Australian Public Holidays and weekends.
Contact PM Eleven Support during business hours can be routed via either:
- Email – support@pmeleven.com
- PM Eleven managed phone number – 1800 PMEEAM (1800 763 326)
After Hours Support
After hours is defined as:
- the hours between 6:00pm-6:00am (either GMT+8 or GMT+10)
- Public Holidays and weekends.
After hours priority 1 and 2 call outs will be managed through the PM Eleven managed mobile number with appropriate escalations. Support during after-hours must be routed via:
- PM Eleven managed phone number – 1800 PMEEAM (1800 763 326)
The support team will acknowledge receipt of the incident.